I unlocked business acceleration through emotion-led rebranding and growth marketing in digital healthcare services

At-a-glance

  • Led strategy and project management; co-created the "Healthcare Truth-Seekers" brand promise, mission, and values, positioning Emids as a partner who digs deeper to find real answers in healthcare

  • Directed a tech-forward brand identity and design system for a fast-growing company competing at the intersection of technology and healthcare

  • Conducted interviews with executives, board advisors, and customers to clarify business orientation and surface brand-related challenges and opportunities

  • Led workshops to define employee performance and behavioral metrics aligned to the new brand promise and values, tracking adoption and internalization across the organization

  • Designed the event experience, customer journey, and campaigns for the company's annual Summit

  • Ideated and delivered, with our technology team, a custom visual design generator using stock imagery and algorithmic coloring to produce data-point-matrix style images for the brand's design system

Results

  • Launched brand to over 3,000 employees in 4 countries in a coordinated digital- and training-first approach

  • Awareness contributed to Emids now being named a Major Contender in Everest Group's PEAK Matrix Assessment across multiple categories (Payer Digital Services, Life Sciences Digital Services, Healthcare Data/Analytics/AI Services)

  • Trade pub marketing and awareness contributed to Emids now being named an Enterprise Innovator in HFS Horizons (2024)

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Borouge: Creating an immersive sales center and experiential digital content